Monthly Service Charges & Discontinuation of Service

(A) Nonpayment or delinquency in payment of monthly water and sewer service charges shall constitute grounds for disconnection of service, and such unpaid charges shall constitute a perpetual lien against the property served, Wyoming Statute Section 41-10-113 (a) (xxi) (1977).  The Consumer is liable for all costs associated with the collection of this account, including but not limited to court costs, mileage and attorney’s fees.
(Amended September 8, 1994)

(B) An account is due and payable on the date the billing statement is mailed to the respective users.   A $5.00 late charge will be added to all accounts that have not been paid by the 20th day of the following month.  A reminder payment notice shall be sent by the District to the user informing them that the account is past due and the user has 20 days from the date of the notice to pay the delinquent amount in full or their service will be shut off.  If payment is not received within the 20-day period, the District shall shut off service.  If the “shut-off” day falls on a Friday or a Holiday, the Consumer shall be given until the following business day to pay or services shall be turned off.
(Amended November 9, 1993)

The notice of delinquency shall state that if the user disputes the fact they are delinquent or disputes the amount that is delinquent, they have the right to attend the board meeting of the Wright Water and Sewer District.  The notice shall state the date, time, and place of the next board meeting.  If a written notice of dispute is received by the District, the 20-day period is waived until a hearing is held before the District’s Board of Directors.  If the District directors determine there is an amount delinquent, the amount is due within 20 days of the hearing.

Prior to services being disconnected for non-payment, the District will attempt with due diligence to contact the user personally to inform them of the deadline to remit full payment of the past due amount and, if payment is not made within that 20-day period, their service will be shut off.

In the event the user no longer resides at the service address, a second payment notice will be sent 30 days after the final bill date.  A certified letter, return receipt requested, postage prepaid, will be sent to the last known address according to District records 60 days after the final bill date.  The account will be turned over to a collection agency if payment is not received within 90 days of the final bill date.  An account will be written off as “uncollectible” if payment is not received within 1 (one) year of turning it over to the collection agency.
(Approved April 10, 2003)

(C) Once a user’s service is discontinued, a shut off fee of $12.00, a turn on fee of $12.00, and a reconnect fee of $50.00 must be paid, as well as any unpaid balance before service is restored.

(D) The District reserves the right not to discontinue service if an account is delinquent provided the user provides the District with clear and convincing evidence of the undue hardship which will occur if the service is shut-off and provided the District does not discriminate on the basis of race, sex, creed, color, religion, or national origin when determining whether a user’s service should be discontinued.

(E) Should any delinquent bills accumulate to an amount greater than or equal to $150.00, or whenever the Board has information or an indication that the sale or transfer of the user’s property is imminent with a delinquency existing, the Board may direct that a lien be filed against the property in the county land records.  Simultaneously, the Board shall cause a copy of the lien statement to be sent by certified mail, return receipt requested and regular mail, postage prepaid, to the last known owner in care of the last known address according to District records and the Campbell County assessment roll.  In the event the bill remains unpaid, the Board, in the best interests of the District, may decide whether or not to foreclose the lien.  Prior to foreclosure, the District shall hold a hearing thereon after notice by publication and registered first class mail, postage prepaid, addressed to the last known owner at the last known address according to the District records and the county assessment roll.  Filing of a lien statement by the Board shall not constitute exclusive means of collection of the delinquency and charges nor preclude any other remedy available to the Board under law.  In the event a lien has been filed and the delinquency amount and charges thereafter are collected, the Board shall cause a notice of satisfaction of lien to be filed in the land records.

(F) Bulk water bills are due upon receipt.  Any amount left unpaid 30 days after the bill date is subject to a 1.5% monthly service charge.
(Approved May 9, 2002)

A certified letter, return receipt requested, postage prepaid, will be sent to the last known address according to District records when an account is 30 days past due.  Water privileges will be revoked when an account becomes 60 days past due and will not be reinstated until the District receives payment of any unpaid balance.  The account will be turned over to a collection agency when an account becomes 90 days past due.  An account will be written off as “uncollectible” if payment is not received within 1 (one) year of turning it over to the collection agency.
(Approved April 10, 2003)

(G) The remedies in these By-Laws for collection of delinquent charges and fees and terminations are not exclusive and in no way abridge or preclude any other remedy available by law.
(Section 3, A through G – Amended February 14, 1991)

(H) A $30.00 service charge will be charged for any checks returned due to insufficient funds.
(Approved September 12, 1991)  (Amended November 10, 2004)